TraceAnalysis
ProductContact
Legal
TermsPrivacySub-processorsDPANotices
Sign in

Sub-processors (Beta)

Last updated 30 October 2026.

TraceAnalysis-AI uses the following third-party sub-processors for the TraceAnalysis invited beta. This list is part of the Privacy Notice and DPA.

Sub-processorPurposeLocationData
OpenAI (OpenAI OpCo, LLC)Language-model inference for diagnose explanations and chat (default model alias `gpt-5.4-mini` via our LiteLLM gateway). See OpenAI's data processing addendum.United StatesMasked structured findings and chat prompts/completions. Application requests set `store=false`. API data is not used for training unless a customer opts in (this beta does not). OpenAI may retain inputs/outputs up to 30 days for abuse monitoring.

No other third-party AI or analytics vendors receive Customer Personal Data in this beta configuration.

Operator-hosted (not third-party sub-processors)

The following run on infrastructure controlled by TraceAnalysis-AI and are not listed as third-party sub-processors:

  • LiteLLM gateway (our deployment) — routes model calls; spend-log metadata retention is configured (prompts not stored in spend logs).
  • Postgres and Qdrant on the application host stack — application data and curated-knowledge vectors.
  • Local / operator-hosted chat and embedding models (for example vLLM / Ollama aliases) — fallback chat and retrieval embeddings.
  • OpenMed `privacy-filter-multilingual-v2` — optional high-risk PII second pass before model calls; fail-open if unavailable.
  • Host backups — when configured, age-encrypted Postgres and Qdrant volume dumps retained for 7 days on TraceAnalysis-AI's own server (not a third-party backup vendor). Customer diagnostic ZIPs are never included.

Changes

We will update this page when we add or replace a sub-processor. Material additions that process Customer Personal Data will be handled as described in the DPA.

Privacy Notice · Terms of Use · DPA