TraceAnalysisSample diagnosis for ESP DeviceSetup. Filters and tabs work here. Save stays on this page.
Problem, root cause, and related narrative text may be AI-generated — verify before you change devices or production systems.
Problem
Autopilot ESP DeviceSetup is blocked because Java 451 was not detected. Adobe Acrobat Standard, Company Portal (New), and Chrome for business were detected.
Root cause
The Java 451 Win32 detection script exited 1 and reported the app as not present. The other three required apps in this sample were already detected, so DeviceSetup is waiting on Java 451.
- Log evidence:
sample-java-failed
Confidence
82%
- Java 451 detection exited 1 — log: "Java 451: detection script exitCode 1, applicationDetected = False"
- Adobe Acrobat Standard, Company Portal (New), and Chrome for business were detected during the same DeviceSetup window.
Next steps
Ranked next steps for this finding
On the Java 451 Win32 app, run detection as SYSTEM. The sample log shows exit code 1 and applicationDetected = False. Fix the path or version check until detection exits 0.
Leave Adobe Acrobat Standard, Company Portal (New), and Chrome for business as they are. This sample already shows those three as detected.
After Java 451 is detected, retry Autopilot ESP and confirm DeviceSetup moves on.